This client reached the DOGO team asking for help. We came up with the idea of designing a device that alerted the personnel about incoming critical notifications with colored lights and a siren.
At first, the offered solution sounded funny, but once it was implemented in our client's monitoring center, the number of missed alerts significantly reduced.
The system has 3 different colored lights, 1 color per notification type, so the company personnel can tell the type of notification that is being set off. We connected the system with Wialon using a NODE MCU, and a POST request in the notifications and with some DOGO magic, the connection was set.
The system works flawlessly: each time a critical notification arrives everyone at the monitoring center knows immediately that something needs to be attended. The number of unattended alerts is almost zero.